Read our story on
Lock desk

Request a lock, or a change.

New lock, re-lock, extension, or change of circumstance.

HOURS
Lock desk
10 AM1 PM4 PM7 PM
Mon to Fri 10 AM to 7 PM ETSunday 6 PM to 7 PM ETClosed Saturdays and bank holidays

Requests submitted outside Lock Desk hours are processed when the desk reopens. Any resulting repricing or rate change is the loan officer's responsibility.

Bolt, Lock DeskI keep the line moving. Here is where it stands right now.
Lock desk
Mon to Fri10 AM to 7 PM ET
Sunday6 PM to 7 PM ET
0In line now
0Completed, last 7 days

Requests sent after hours are worked when the desk opens and may be subject to repricing or rate changes.

Lock Desk Hours
Monday to Friday
10:00 AM to 7:00 PM ET
Sunday
6:00 PM to 7:00 PM ET

Requests received outside these hours are worked when the desk next opens, and may be subject to repricing or rate changes.

Request a Lock / Change of Circumstance

New lock, re-lock, extension, or change of circumstance.

Step 1 of 3

Loan information

The basics. Everything after this depends on your request type.

Request type *

Escrow

Your escrow choice, and whether we can pull the lock terms from ARIVE.

Escrow type *
Are the lock terms in ARIVE current? *

Lock terms

ARIVE isn't current, so we need the terms from you here.

Enter it as a number, for example 6.625.
Lock period *

Extension details

Extensions are priced by the lender and can't be undone once placed. A lock can’t expire on a weekend or federal holiday, so a 1-day extension requested on a Friday extends the lock 3 calendar days.

Number of days you need. Remember the lock cannot expire on a weekend or federal holiday.
Extension paid by *

What changed

Something on the loan moved after the lock. Tell us what, and we'll reprice it.

Select everything that changed *

Compensation and pricing

These numbers go on the record for every request.

Compensation type *
Dollar amount or points (note which). Enter 0 if none.
Dollar amount or points (note which). Enter 0 if none.
Include the exception notes, the exception cost, and the branch manager's email for approval.
Anything unusual, deadlines, or context we should know.

Agree and submit

Last step. Read the authorization and confirm.

Rate lock authorization *

By selecting “I have read and agree,” I authorize Local Processing LLC to perform rate-lock related services on my behalf based on the pricing, lender, product, lock period, loan terms, and instructions provided or approved by me. I understand and agree that I remain responsible for all pricing and lock decisions and for reviewing the accuracy of the requested lock. Local Processing makes no representation, warranty, guaranty, or assurance regarding pricing, rate availability, lock execution, lender acceptance, lock expiration, profitability, compensation, or financial outcome. To the fullest extent permitted by law, I assume the risk of any pricing error, incorrect lock, missed or delayed lock, extension cost, relock cost, market movement, pricing concession, loss of revenue, loss of compensation, or other financial loss arising from or related to rate-lock services and agree to release, indemnify, defend, and hold harmless Local Processing LLC and its owners, officers, employees, contractors, and agents from any related claims, losses, costs, or liabilities, except to the extent liability cannot lawfully be waived.

Goes straight to our lock desk.